Privacy Policy

Effective Date: January 15, 2025

At EssenceLite.xyz, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data when you visit our website (essencelite.xyz) or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide when using our website or making a purchase. This includes:

  • Personal Identification Information:
    When you make a purchase, create an account, or contact us, we may collect information such as your name, email address, shipping and billing addresses, phone number, and payment information.

  • Payment Information:
    We process all payments through trusted, secure third-party payment gateways. We do not store your credit or debit card details. Your payment information is encrypted and processed securely through these gateways.

  • Website Usage Information:
    We collect data about how you use our website, such as IP addresses, browser types, device information, and pages visited. This helps us improve the performance and functionality of our website and tailor your shopping experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders:
    We use your personal and payment details to process your orders, ship your products, and provide customer support.

  • To Enhance Your Shopping Experience:
    Your information helps us personalize your experience, suggest products, and improve website functionality.

  • To Communicate with You:
    We may use your email or phone number to send order confirmations, shipping updates, promotional offers, and other communications related to your purchases.

  • To Provide Customer Support:
    If you contact us with a question or concern, we use your information to assist you promptly.

  • For Marketing and Promotions:
    We may send you marketing emails and promotional offers. You can opt-out of these emails at any time by unsubscribing.

3. How We Protect Your Information

We take the security of your personal information seriously. We employ the following measures to ensure your data is protected:

  • Encryption:
    All sensitive information, including payment data, is encrypted using SSL (Secure Socket Layer) technology.

  • Secure Payment Processors:
    Payments are processed securely through trusted, PCI-compliant third-party payment providers. We do not store sensitive payment data.

  • Access Control:
    Access to your personal information is restricted to authorized personnel only, and all data is stored securely in our databases.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers:
    We may share your data with trusted third-party service providers who help us fulfill orders, process payments, or improve website functionality. These providers are required to maintain the confidentiality of your information.

  • Legal Compliance:
    We may disclose your information if required by law, to protect our legal rights, or to comply with a subpoena or court order.

  • Business Transfers:
    In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and display targeted advertisements. Cookies are small text files that are stored on your device and help us remember your preferences for future visits.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the operation of the website.
    • Analytics Cookies: Help us analyze website usage and improve performance.
    • Advertising Cookies: Used to provide personalized ads and track ad performance.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access:
    You can request access to the personal data we hold about you. We will provide you with a copy of your data upon request.

  • Correction:
    If your data is incorrect or incomplete, you can request to update or correct it.

  • Deletion:
    You can request that we delete your personal information, subject to certain exceptions (e.g., if it is necessary for completing a transaction or fulfilling legal obligations).

  • Opt-Out of Marketing:
    You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

  • Data Portability:
    You have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at info@essencelite.xyz or call 618-319-7019.

7. Third-Party Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information. If you believe we may have collected data from a child, please contact us at info@essencelite.xyz.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

Thank you for trusting EssenceLite.xyz with your personal information. We are committed to ensuring that your data is protected and that you have a secure, enjoyable shopping experience with us.